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Frequently asked questions
How can I request my balance?
  • Azteco lightning vouchers have a QR code

    1. Launch your bitcoin wallet app.
    2. Select "Receive" to scan a QR code.
    3. Scan the QR code on your voucher to receive your bitcoin

    When viewing an Azteco lightning voucher on a mobile device, simply tap the voucher to launch your bitcoin wallet app.

  • Azteco lightning vouchers use the Bitcoin Lightning Network to transfer your bitcoin.

    Lightning transactions are completed within seconds and network processing fees are typically less than a few cents.
    Lightning transactions are faster and less expensive than on-chain transactions. However, not all bitcoin wallets currently support Lightning.

Do you already have an account?

Azteco bitcoin vouchers are valid for 30 days from the issue date

What are the customer service contact details?

In case of problems, support is available. Customers can contact us via the following link: https://azteco-contact-us.paperform.co/

Terms and conditions

Azteco bitcoin vouchers cannot be replaced if lost, stolen or expired. Azteco bitcoin vouchers cannot be refunded or returned. More information can be found at azte.co/terms

What are Azteco vouchers?
Azteco vouchers are the easy way for anyone to get bitcoin. They work just like gift vouchers or mobile phone top-up vouchers.

Step 1: Buy an Azteco Lightning bitcoin voucher from €10
You can buy Azteco vouchers worldwide from hundreds of approved retailers and pay with cash, card or bank transfer.

Step 2: Redeem your Azteco Lightning Bitcoin voucher for bitcoin of course
It takes less than a minute to redeem your Azteco voucher. No need to create an account and you can use your existing bitcoin wallet.

Step 3: Spend, save or send your bitcoin
You can spend your bitcoin immediately, save it for the future or send it directly to family and friends around the world. The choice is yours!

How can I redeem an Azteco lightning voucher?

1. Your Azteco lightning voucher contains a QR code.
2. Open your bitcoin wallet app.
3. Choose "Receive" to scan a QR code.
4. Scan the QR code with a lightning wallet to receive your bitcoin.

How is the bitcoin value calculated?
The bitcoin value of the voucher is calculated based on the market price of bitcoin at the time of purchase.

Azteco vouchers purchased from Moontopup include a 10% commission.

Questions?
Visit azte.co/help