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Frequently asked questions
How can I request my balance?

To redeem an Azteco on-chain voucher, you must:

1. Go to azte.co
2. Enter your 16-digit voucher code.
3. Enter your bitcoin address to receive your bitcoin.

Azteco on-chain vouchers use the Main Bitcoin Network to transfer your bitcoin.

On-chain transactions can take several minutes to complete and network processing fees can be several dollars.
On-chain transactions are slower and more expensive than lightning transactions. However, not all bitcoin wallets currently support lightning transactions.

Do you already have an account?

Azteco bitcoin vouchers are valid for 30 days from issue date

What are the customer service contact details?

In case of problems, support is available. Customers can contact us via the following link: https://azteco-contact-us.paperform.co/

Terms and conditions

Azteco bitcoin vouchers cannot be refunded or returned. More information can be found at azte.co/terms

What are Azteco vouchers?
Azteco vouchers are the easy way for anyone to get bitcoin. They work just like gift vouchers or mobile phone top-up vouchers.

Step 1: Buy an Azteco On Chain bitcoin voucher from €25
You can buy Azteco vouchers worldwide from hundreds of approved retailers and pay with cash, card or bank transfer.

Step 2: Redeem your Azteco On Chain Bitcoin voucher for bitcoin of course
It takes less than a minute to redeem your Azteco voucher. No need to create an account and you can use your existing bitcoin wallet.

Step 3: Spend, save or send your bitcoin
You can spend your bitcoin immediately, save it for the future or send it directly to family and friends around the world. The choice is yours!

Azteco vouchers purchased from Moontopup include a 10% commission.

Any questions?
Visit azte.co/help