Privacy Statement

We are aware that you place your trust in us. Therefore, we see it as our responsibility to protect your privacy. On this page we will let you know what information we collect when you use our website, why we collect this information and how we use it to improve your user experience. This way you understand exactly how we work.
This privacy policy applies to the services of moontopup.com. You should be aware that moontopup.com is not responsible for the privacy policies of other sites and resources. By using this website, you indicate your acceptance of the privacy policy.
moontopup.com respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

Using our services

When you sign up for one of our services, we ask you to provide personal information. This data is used to perform the service. The data is stored on moontopup.com's own secure servers or those of a third party. We will not combine this data with any other personal data we may have.

Communications

When you send e-mail or other messages to us, we may retain those messages. Sometimes we will ask you for your personal information relevant to the situation at hand. This allows us to process your inquiries and respond to your requests. The data is stored on moontopup.com's own secure servers or those of a third party. We will not combine this data with any other personal data we may have.

Cookies

We collect data for research purposes to better understand our customers so we can tailor our services accordingly.
This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to moontopup.com's own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity and to offer other services related to website activity and internet usage.

Purposes

We do not collect or use information for purposes other than those described in this Privacy Policy unless we have obtained your prior consent.

Third parties

The information is not shared with third parties. In some cases, the information may be shared internally. Our employees are required to respect the confidentiality of your information.

Changes

This privacy statement is tailored to the use of and features on this site. Any updates and/or changes to this site, may result in changes to this privacy statement. It is therefore advisable to consult this privacy statement regularly.

Choices for personal data

We offer all visitors the opportunity to view, change, or delete any personal information currently provided to us. At the bottom of each mailing you will find the option to view and modify your information.

Order processing

When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or card containing credit company.

To do this, we use your payment information, name and address, email address, phone number and billing address. We do this based on your consent. We keep this information until your order is completed and seven years thereafter (that's the legal retention requirement).

For payments over €100.00, additional documents may be requested for verification and fraud prevention. This may mean that code releases may take a little longer than usual. We do this purely out of safety for customer.

Modify/unsubscribe from newsletter service

At the bottom of each mailing you will find the option to update your information or to unsubscribe.
Customise/Opt out of Communications

If you would like to modify your information or have yourself removed from our records, please contact us. See contact information below.

Disable cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is sent. However, some features and services, on our and other websites, may not function correctly if cookies are disabled in your browser.

General Data Protection Regulation (GDPR)

As a data subject, you have the following rights: In accordance with art. 15 GDPR you have the right to request information about your personal data processed by us, insofar as this information is described therein; in accordance with art. 16 GDPR you have the right to demand immediate correction of incorrect or incomplete personal data stored by us; in accordance with art. 17 GDPR you have the right to request the deletion of your personal data stored with us, unless further processing is - to exercise the right to freedom of expression and information; - to comply with a legal obligation; - for reasons of public interest, or - for the assertion, exercise or defence of legal claims is required; in accordance with art. 18 GDPR, the right to request restriction of the processing of your personal data, insofar as - you deny the accuracy of the data; - the processing is unlawful, but you refuse to delete it; - we no longer need the data, but you still need it to assert, exercise or defend legal claims, or - objected to the processing in accordance with Art. 21 GDPR; in accordance with Art. 20 GDPR you have the right to receive your personal data that you have provided to us in a structured, up-to-date and machine-readable format or to request its transfer to another responsible party; The right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual residence or workplace or our head office.

 

Questions and Feedback

We regularly review our compliance with this privacy policy. If you have any questions about this Privacy Policy, please contact us.

Contact information:

[email protected]

moontopup.com
PO Box 12173
3004GB Rotterdam
Changes to Privacy Statement
moontopup.com reserves the right to make changes to this Privacy Statement.
moontopup.com | May 25, 2018